24/7 Maintenance Intake.
Without the Noise.
Aldy answers tenant calls, resolves routine issues, and delivers structured escalation only when action is required.
The problem isn’t the tenants.
It’s the process between their call and your team’s response.
Repetitive tenant calls that consume team bandwidth
No consistent way to assess urgency at first contact
After-hours noise with no structured coverage
Inconsistent documentation across staff and shifts
Simple DIY issues escalated unnecessarily
How It Works
Three steps. Zero missed calls.
Tenant calls or texts
Residents reach the maintenance line at any hour. Aldy picks up instantly.
Aldy resolves or classifies
Common issues get DIY guidance. Everything else is triaged as FYI, Action Needed, or Emergency.
Your team receives structured output
A summary with context, severity, and next steps. Escalation only when required.
Escalation Output
Every call produces structured, actionable data.
Your team sees what happened, what matters, and what to do next.
Gas Smell Detected — Unit 4B
Immediate escalation to on-call. Tenant advised to evacuate. Fire dept. notified.
Water Heater Not Producing Hot Water — Unit 12A
Pilot light troubleshooting attempted. Issue persists. Vendor dispatch recommended.
Dripping Kitchen Faucet — Unit 7C
Tenant guided through cartridge replacement. Issue resolved on-call. No dispatch needed.
Structured Summary — Unit 204B
Issue: HVAC not cooling. Duration: 3m 12s. Outcome: Filter replacement DIY. Resolved.
What Changes
Operational impact on day one.
Fewer unnecessary escalations
Routine issues resolved on first contact, before they reach your team.
Standardized intake across shifts
Every call follows the same triage structure. No more inconsistent notes.
Faster emergency response
Critical issues escalated in seconds. Low-priority items filed without interruption.
24/7 coverage, no new headcount
Full after-hours intake with no additional staffing or answering service.
Aldy's Recent Deployments
Thorofare Capital
Pilot deployment across three multifamily properties. Full 24/7 voice intake and structured escalation routing. Reduced after-hours noise for on-site teams while maintaining complete coverage and consistent documentation.
Bring structure to your
maintenance intake.
See how Aldy fits into your current workflow.
Aldy AI is a B2B service for property managers providing 24/7 maintenance intake automation. Pricing is customized based on portfolio size.